FAQS
Local Moving
What sizes of trucks do you have available for local moves?
We have 14′, 17′ and 20′ trucks available for local moves depending on the amount of items being moved.
Do your movers reassemble furniture after a local move?
Yes, upon request our crews can reassemble items like beds, desks, and other furniture after delivery.
Are there minimum or maximum distances you will move locally?
We service local moves within a 75 mile radius. Under 10 miles is our minimum distance.
Can I get a binding quote before my local move date?
Yes, after assessing your moving inventory we can provide a guaranteed quote for your upcoming local move.
Residential Local Moving
Do you offer packing and unpacking services for residential moves?
Yes, we offer full-service packing and unpacking for local residential moves to simplify the moving process.
How do you move delicate items like fine china or artwork?
We use specialty padding and crating materials to carefully move delicate household items and valuables.
How do you ensure residential movers are safe, professional and background checked?
All our residential movers undergo thorough background checks and training on safe moving practices.
What is the best way to prepare for a residential move?
Clearly labeling boxes by room, decluttering items, and disassembling large furniture pieces helps streamline residential moves.
Apartment Local Moving
Do you have procedures in place for moving in and out of apartments efficiently?
Yes, with specialized dollies and lifting equipment we have streamlined procedures tailored for moving in and out of apartments.
Do your apartment movers reassemble furniture pieces that were taken apart?
Yes, upon request our crews will disassemble furniture before the move then reassemble items like beds and shelves at the new apartment residence.
Is there flexibility in scheduling for strict apartment building move-in/out times?
Yes, we work closely with apartment managers to schedule crews aligned with specified building move hours and elevator reservations.
Are there limitations on what can be moved with narrow halls and doorways in apartments?
Our trained movers and customized dollies allow maneuvering even large pieces through challenging apartment layouts in most cases.
Packing & Unpacking Local Moving
Do you provide all packing supplies needed like boxes, padding and tape?
Yes we provide a full range of quality packing supplies and customized crates to secure possessions for local moves.
Can antique or delicate items be packed by professionals instead of movers?
Yes, upon request we have specialized art and antique packing professionals available to ensure delicate items are expertly packed.
How can goods be protected if they have to be in long term storage while in boxes?
We use climate controlled storage units and heavy duty water/dust resistant boxes and wrapping to protect stored possessions.
How are electronics packed to prevent damage during local moves?
Electronics equipment is wrapped in protective foam or bubble wrap and placed in reinforced boxes labeled as fragile.
Junk Removal Local Moving
Is junk removal and disposal included as part of a scheduled home move?
Yes, as part of home and apartment moves crews will remove and properly dispose of any unwanted junk and furniture.
For large quantities of junk and debris, are additional rubbish removal fees charged?
For typically expected debris removal no extra fees apply. But for large hoarding-scale rubbish removal added charges may be discussed.
Do you make an effort to recycle and donate junk when feasible instead of landfill disposal?
Absolutely, through partnerships with local charities, recycling centers and waste management firms we maximize environmentally ethical junk disposal.
What categories of hazardous waste do you refrain from removing during local moves?
We cannot dispose of toxic chemicals, gasoline, prescription medications, flammable liquids or car batteries during our standard junk removal process.
Appliance Local Moving
Do you move appliances that haven't been disconnected by certified technicians?
For safety reasons we require washing machines, dryers, and some other appliances to be disconnected ahead of time by qualified appliance professionals
Can appliance delivery and installation be coordinated with related trades like electricians?
Yes, we coordinate appliance moving and set up with electricians, HVAC contractors and other trades to ensure full, safe functionality after relocation.
What equipment allows large appliances to be moved without damage?
We utilize specialized lifting gear, ramps, dollies designed specifically for maneuvering sizeable home appliances without damage during local transport.
How are scratching & denting avoided when taking appliances through doorways and halls?
Experienced crews carefully measure routes in advance, protecting flooring, walls and the appliance itself with heavy padding during any tight fits.
Electronics Local Moving
How are valuable electronics packed to prevent damage during local moves?
Do you unhook electronic equipment like home theaters so they can be used after moves?
Yes, upon request our technicians can expertly disconnect home theaters, stereo systems and other electronics to simplify setup at their new home placement after local moves.
Are specialty vehicles used to regulate temperature/humidity for electronics moves?
Yes we utilize climate controlled trucks and storage to protect electronics from excess heat, cold and moisture during local transportation.
Can sensitive electronics be moved locally with specialized data security protections?
Absolutely! Sensitive hardware can be transported locally with solid state drive encryption, camera neutralization, strict chain of custody documentation and other data protections.
Long-Distance Moving
Is there a minimum mileage for a move to be considered long-distance?
We categorize moves over 100 miles from origin to destination as long-distance. Anything less would be a local or regional move.
Do you provide binding quotes before confirming long-distance moves?
Yes, after assessing your complete moving inventory we can provide guaranteed pre-move quotes for long-distance relocation.
What additional services come with long-distance moves vs. local?
Long-distance moves include expanded services like full-service packing, GPS tracked trucks, mobile storage containers and weather delays protections.
Residential Long-Distance Moving
How are vehicles transported for residential long-distance relocations?
We offer specially equipped auto transport trucks that safely convey household vehicles along with family possessions across residential long-distance moves.
Is temporary furniture rental provided when homes are staged for selling?
Yes, we coordinate furniture rental delivery after move-out so resident homes can be staged attractively, then remove it all later for relocation.
Can climate controlled and secure storage be arranged during long transitions?
Absolutely, we have temperature/humidity controlled, 24-hour surveillance storage facilities nationwide to protect home goods during residential transitions.
Apartment Long-Distance Moving
Is disassembly/reassembly of furniture provided for apartment moves?
Yes, our crews disassemble furniture to navigate apartment entryways, stairs and narrow hallways then reassemble everything inside the new apartment after long-distance relocations.
Are there any size/weight allowances differences between houses and apartments?
Generally allowances are very similar, but extremely oversized items like pianos may incur fees for apartment endpoints due to increased rigging needs.
How can I be sure elevators are reserved for strict apartment move-in times?
We coordinate directly with building managers to reserve elevator time slots well in advance according to the precise apartment move schedules.
Packing & Unpacking Long-Distance Moving
How are fragile antiques and fine art packed for long-distance transport?
We utilize rigid archival packing materials and techniques for fragile items including climate buffers, UV screens and dust covers during loading/unloading periods.
Do homes need to be fully packed by owners before loading crew arrival?
No, with full-packing services we handle all packing tasks – homeowners simply point out valuables needing specialty materials/handling and leave the rest to our experts.
Can additional packing materials be provided if moving inventory was underestimated?
Yes, even on move day we can quickly order extra boxes, tape, bubble wrap and other supplies as needed to make sure all possessions are packed securely.
Junk Removal Long-Distance Moving
How are junk removal fees calculated for out-of-state moves?
Long-distance junk removal fees factor in expanded transportation and disposal costs plus applicable taxes/surcharges based on destination dump sites and recycling facilities.
Can junk be donated nationally instead of dump sites during long-distance moves?
Absolutely, we work with national charitable donation networks so usable household goods can be donated anywhere in the country instead of landfill disposal during moves.
Are there restrictions transporting hazardous materials for disposal across state lines?
Yes, laws prohibit transporting many hazardous waste categories like chemicals, batteries, paints, etc. across state lines – these require special local disposal during moves.
Commercial Moving
What types of businesses do you have experience moving?
We handle office, retail, industrial, non-profit, hotel, restaurant, technology, medical, dental and a wide spectrum of commercial relocations.
Do you move specialized equipment like servers, lab gear and machinery?
Yes, we have experience safely dismantling, relocating and reinstalling specialized technology, servers, scientific gear, manufacturing equipment and more.
Are there consulting services available for coordinating large-scale business relocations?
Definitely, our project management teams offer full-scale consulting for large corporate relocations including space planning, IT/data coordination, inventory processing, staff scheduling and more.
Office Moving
How are business disruptions minimized during an office relocation?
We complete moves overnight or on weekends with flexible scheduling to maximize uptime. Also high-speed network and cloud tech reconnections.
Can office furniture rentals be arranged in temporary or new locations?
Absolutely, we coordinate full serviced office furniture rentals so companies can seamlessly transition into temporary or newly completed office spaces.
Is staff packing assistance provided as part of office relocations?
Yes, our teams will work directly with office staff to pack workstations, file rooms, server equipment and other areas – educating employees on best practices.
Hotel Liquidation
Do you facilitate the sales of hotel furniture and equipment to be liquidated?
Yes, we coordinate hotel furniture sales events on-location or online auctions to maximize resale value for properties undergoing renovations or closures.
Are there warehousing options available after hotel liquidations?
Definitely, we have secure, climate controlled warehouse options to store hotel furnishings while redevelopment projects are completed before furniture reinstallation.
How are cumulative liquidation sales maximized across chains with multiple properties?
Multi-location fittings from hotels being renovated or merged can be moved into a centralized warehouse location for combined national sales events.
Corporate Relocations
Can staff be trained on dismantling and reassembling modular office furniture?
Definitely. Our crews will walk office staff through proper techniques to disassemble workstations, storage units and desks to simplify reassembly at the new corporate location.
How are bulk manufacturing machines and appliances transported safely?
All heavy machinery is disconnected, wrapped and loaded onto specialty equipment like gurneys and lift gates for safe corporate relocation – then reinstalled by technicians.
What options exist if only part of a furniture collection is moving to the new office?
For split furniture moves, we facilitate reselling directly to employees or liquidating remaining inventory through our business resale program before relocation.
College Dorm Relocations
Are vehicles transported along with student belongings between dorms and home?
Yes, we safely convey cars and household goods between dorm rooms and permanent home residences through our specialized student relocation programs.
What packing supplies are allowed in dorm environments?
We utilize only dorm-permissible items like plastic bins, microwave-safe containers and flame retardant furniture coverings during packing and unpacking.
Is short-term storage available for extra student items not allowed in dorms?
Absolutely, any overflow student possessions not permitted in dorm rooms can be stored with us over the summer or semester breaks until ready for retrieval.
Military Moving
How are vehicles shipped to new duty stations during PCS transfers?
We offer enclosed auto transport carriers to safely convey household vehicles along with family possessions between military bases during PCS reassignments.
Can hazardous materials be shipped when doing military relocations?
No, military moves prohibit transporting hazardous classes like ammunition, liquids, gases or flammable materials – requiring they are discarded properly prior to pick-up.